Systems that require interaction between humans and machines focus on humans as users with the aim of increasing safety, efficiency, comfort and acceptance through successful human-machine interaction.
Our research group is working on designing the systems with regard to functionality and interfaces according to the respective usage context as well as the user-related requirements (see also user-centered design process, DIN EN ISO 9241-210). The tasks of humans and machines as well as the criteria of usability and user experience are considered. Laboratory and field studies are carried out as part of the analysis and evaluation of systems from different application contexts.
Reference Projects
At present, train dispatchers in the various control centres have access to paper rulebooks in which they can look up the correct sequence of action in the event of a fault. However, these regulations are very complex, both in terms of content and presentation. Thus, they do not provide adequate support, especially in areas where the validity of the rulebooks overlaps.