Until now, the car as a means of individual transport has been superior to public transport in many respects. For example, it offers greater flexibility, more privacy and often better availability. However, the increasing demand for mobility, especially in urban areas, is putting roads and public transport to their limits. A sustainable possibility for demand-oriented mobility is the use of intermodal means of transport. This consists in the interlinking of means of transport, i.e. road users use several means of transport during one journey.
However, from the user's point of view, a lot of questions still remain unanswered: How can the different means of transport be “coordinated” in a user-oriented way? What are the requirements for this? Which stakeholders as providers of “mobility services” do users trust? Are such models also attractive for rural areas?
A structured analysis of the literature and surveys of current and potential users of inter-modal transport services will be carried out to investigate the research questions. Based on the human-centred design process, platforms of inter-modal transport services will be analysed, designed and evaluated.